Terms & Conditions

Welcome to Fentra. By accessing or using our website, purchasing our products, or engaging with our services, you agree to be bound by the following Terms & Conditions. Please read them carefully.

If you have any questions regarding these terms, contact us at help@fentra.in.


1. General Conditions

  • By agreeing to these Terms & Conditions, you represent that you are at least the age of majority in your state or province of residence.

  • We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion for any reason at any time.

  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our products or services without express written permission from us.


2. Products & Pricing

  • Pricing: All prices listed on our store are subject to change without prior notice.

  • Product Descriptions: We make every effort to display the colors, features, and details of our products as accurately as possible. However, we cannot guarantee that your device display will accurately reflect the exact color or texture.

  • Availability: We reserve the right to limit the sales or quantities of any product or service to any person, geographic region, or jurisdiction on a case-by-case basis.


3. Orders & Billing Information

  • We reserve the right to refuse or cancel any order you place with us.

  • You agree to provide current, complete, and accurate purchase and account information for all orders made at our store.

  • If we make a change to or cancel an order, we will attempt to notify you by contacting the email or phone number provided at the time the order was made.


4. Shipping & Delivery

  • Shipping times and costs are calculated at checkout or outlined in our shipping guidelines.

  • Delivery dates are estimates only and cannot be guaranteed. Fentra is not liable for delays caused by logistics partners, customs clearance, or unforeseen circumstances.


5. Returns & Refunds

  • Our return, exchange, and refund practices are governed by our official Return Policy.

  • Items must be returned in their original condition, unworn, unwashed, and with all tags attached to be eligible for a return or exchange.


6. Third-Party Links & Tools

  • Certain content, products, and services available via our store may include materials from third parties or links to third-party websites.

  • We are not responsible for examining or evaluating the content or accuracy of third-party sites, and we do not warrant or assume liability for any third-party materials, products, or services.


7. Prohibited Uses

In addition to other prohibitions as set forth in these Terms, you are prohibited from using the site or its content:

  • For any unlawful purpose or to solicit others to perform unlawful acts.

  • To violate any international, federal, or state regulations, rules, laws, or local ordinances.

  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

  • To submit false, misleading, or fraudulent information.

  • To upload or transmit viruses or any other malicious code that could compromise website functionality.


8. Limitation of Liability & Indemnification

  • Fentra shall not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from your use of, or inability to use, our store or products.

  • You agree to indemnify, defend, and hold harmless Fentra from any claim or demand made by any third party due to or arising out of your breach of these Terms & Conditions.


9. Governing Law

These Terms & Conditions and any separate agreements shall be governed by and construed in accordance with the laws of India.


10. Changes to Terms & Conditions

You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.


11. Contact Information

Questions about the Terms & Conditions should be sent to us at:

  • Email: help@fentra.in